Contact Arbitron
Reach us by email or Telegram. We aim to respond within one business day; security and billing issues are prioritized.
support@arbitron.app
Preferred for billing, privacy/data requests, and anything requiring a written record.
Telegram
@arbitron_app
Fastest channel for technical support, signal questions, and quick troubleshooting.
How to reach us by topic
- Technical support: Issues with trading cards, signals, exchanges, or your account — Telegram is fastest.
- Billing & pricing: Invoice questions, subscription, performance fee — email.
- Privacy & data requests: Access, deletion, export of your personal data — email only.
- Security reports: Found a vulnerability? Email us with the details; we respond within 48 hours.
Operator: Arbitron, a UAE-registered entity. Operating hours: 24/7 for trading infrastructure; human support: business hours UTC+4.